About Shopper Fact Inc

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 At ShoppersFact, we believe in smarter, more informed shopping. Founded with a passion for transparency and trust, our mission is to connect real shoppers with real insights. We empower consumers through mystery shopping, product testing, and honest feedback—so brands can improve, and shoppers get rewarded for their voice.

 Our team is a dedicated group of professionals, researchers, and everyday shoppers who are passionate about consumer experience. From operations to outreach, we bring together industry expertise and real-world perspectives to ensure fairness, accuracy, and value in every project we manage.

 ShoppersFact offers a wide range of opportunities and tools for both businesses and individuals. We provide:

• Mystery shopping programs
• Product testing and reviews
• Customer experience audits
• Incentive-based surveys
  Whether you're a brand seeking honest feedback or a shopper looking to earn and influence, we have something for you.

 A mystery shopper is hired to visit businesses—such as retail stores, restaurants, banks, or service centers—and evaluate the customer experience while posing as a regular customer. The goal is to provide honest, unbiased feedback on service quality, cleanliness, employee behavior, product availability, and overall satisfaction.

Visit assigned locations anonymously,
Follow specific shopping or service scenarios, Interact with staff and observe service standards.
Evaluate product displays, store cleanliness, and atmosphere
Submit a detailed report based on your experience
Sometimes take photos or provide receipts as proof of visit

Anyone with good observation skills, attention to detail, and reliability can become a mystery shopper. Shoppers come from all walks of life—students, retirees, parents, and working professionals.

Companies use mystery shoppers to:

• Ensure staff follow company policies
   
• Identify areas for customer service improvement
   
• Measure brand consistency across locations
   
• Stay competitive in their market

• Flexible, part-time work
   
• Earn money or get reimbursed for purchases
   
• Try new products, places, or services
   
• Help businesses improve customer experiences